Chatbase
Chatbase lets companies upload or connect knowledge—docs, site pages and related sources—to train AI support agents that answer customer questions. Teams deploy those agents on their website and other channels when they want 24/7 answers without routing every ask to a human queue on day one. The product emphasizes resolving complex queries and reducing ticket volume for thousands of businesses rather than acting as a generic chatbot toy for demos. A free tier with limited credits exists for evaluation; paid plans raise capacity as conversation volume grows across channels. Limitation: free credits run out under real traffic, and answers are only as good as the knowledge you provide—stale docs create confident wrong replies. Regulated industries should review escalation and human-handoff settings before going live.
Key features
- AI support agents trained on your docs and website content
- Deployment across web and other customer channels
- Designed to resolve queries and reduce human ticket volume
Limitations
Free tier only includes limited credits; production support volume requires a paid Chatbase plan.
Links
Pricing
Price checked: 2026-10-18. Source: official pricing page.
Free plan: Yes (Free tier with limited credits)
| Plan | Monthly | Annual (per month) | Billing unit | Notes | Source |
|---|---|---|---|---|---|
| Hobby | $40 | $32 | flat | 700 message credits/mo; 2 members | Source Price checked: 2026-10-18 |
| Standard | $150 | $120 | flat | 4,000 credits/mo; 3 members; API | Source Price checked: 2026-10-18 |
| Pro | $500 | $400 | flat | 15,000 credits/mo | Source Price checked: 2026-10-18 |
"Not listed" means the official page shows no list price for that billing period (often contact sales). We never fill gaps from third-party sites.