Fireflies.ai
Fireflies.ai joins meetings to capture notes, then turns those conversations into tasks and CRM updates across email, chat and other apps. Revenue and customer teams rely on it for searchable call libraries, automated follow-ups and conversation-intelligence dashboards that highlight talk-time and related coaching metrics. A live-assist style experience can surface suggestions during calls, while afterward people ask questions across the meeting knowledge base rather than scrubbing recordings manually. There is a free tier with unlimited transcription but limited AI summaries and storage; Pro and Business expand storage, video and collaboration, with Enterprise usually annual. Limitation: free storage and summary caps (including a 400-minute storage figure on our free-plan record) push active teams to paid seats, and any bot that joins customer calls needs consent workflows. Enterprises evaluating Fireflies should also compare security/data-retention controls against their internal bar.
Key features
- Automated meeting notes with CRM, email and chat automations
- Conversation intelligence analytics for coaching and reviews
- Searchable team knowledge base across past meetings
Limitations
Free tier limits AI summaries and storage (about 400 minutes of storage in our free-plan data) even though transcription may be unlimited; heavy teams need paid seats.
Links
Pricing
Price checked: 2026-10-18. Source: official pricing page.
Free plan: Yes (Unlimited transcription, limited AI summaries, 400 min storage)
| Plan | Monthly | Annual (per month) | Billing unit | Notes | Source |
|---|---|---|---|---|---|
| Pro | $18 | $10 | per user | Per seat; 8,000 min storage | Source Price checked: 2026-10-18 |
| Business | $29 | $19 | per user | Per seat; unlimited storage, video | Source Price checked: 2026-10-18 |
| Enterprise | Not listed | $39 | per user | Annual only | Source Price checked: 2026-10-18 |
"Not listed" means the official page shows no list price for that billing period (often contact sales). We never fill gaps from third-party sites.